Privacy Policy
Smart Serve Commercial Cleaning Company ("Smart Serve," "we," "us") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, share, and protect your personal information.
Information We Collect
- Contact Information: Name, email, phone number, business address, provided when you contact us or request a quote.
- Website Usage: We may collect data such as your IP address, browser type, and pages visited to improve the website experience.
- Payment Information: If you engage our services, we might collect payment details necessary to process transactions securely.
How We Use Your Information
- Providing Services: We use your information to communicate with you, schedule cleaning services, and process payments.
- Improving Our Services: Website usage data helps us make your experience on our site better.
- Marketing (With Consent): If you opt in, we might send promotional emails about offers or new services. You can always unsubscribe.
Information Sharing
- Service Providers: We may share necessary information with trusted third parties who assist us in operating our website or providing services to you (e.g., payment processors).
- Legal Obligations: We may disclose your information if required by law or to protect the rights or safety of Smart Serve, our clients, or others.
Your Choices
- Accessing/Updating Information: Contact us to review or update the personal information we hold.
- Marketing Opt-Out: Unsubscribe links are included in promotional emails. You can also contact us directly to change preferences.
- Cookies: Most browsers allow you to manage cookie settings, including blocking or deleting them.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorizedaccess, use, or disclosure. However, no internet transmission is 100% secure.
Children's Privacy
Our website and services are not intended for those under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The "Effective Date" at the top indicates when changes were last made. We'll notify you via email or a prominent notice on our website of significant changes.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@smartserve.au
- Phone: +61 0410157 123
Effective Date: March 7th, 2024
